At PlantIDAI ("we", "us", "our", or "the Company"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our mobile application, PlantIDAI (the "Application").
By accessing or using the Application, you acknowledge and agree to the practices outlined in this Privacy Policy and our Terms of Use.
We collect and process only the information necessary to deliver and improve our services to you.
If you register for an account, we may collect your email address, username, and password. You may also register using third-party services like "Sign in with Apple" — we do not collect any data from your social media profiles.
We collect photos, plant images, or any other content you upload within the app, including metadata. Please avoid uploading any sensitive personal information, such as social security numbers, health details, or financial information.
We do not track your precise location. However, we may use your IP address to determine a general (coarse) location to provide region-relevant content.
If you contact our support team, we may collect the email address and any other details you provide voluntarily to assist you.
All purchases are securely processed through Apple App Store or Google Play. We do not receive or store any payment credentials. For refund verification purposes, we may share usage logs with Apple or Google.
We may collect device-specific information such as device model, operating system, and anonymized device identifiers. This helps us ensure app performance, debug errors, and improve your overall experience.
We do not sell your personal data. We only share anonymized or aggregated data for analytics, app performance, and crash diagnostics. We may share usage data with app stores for fraud prevention or refund processing.
We retain your data only as long as necessary to provide our services or to comply with legal obligations.
We use industry-standard security practices to protect your information. However, no method of transmission over the internet is 100% secure.
You have the right to request access, correction, or deletion of your personal data. To make a request, email us at contactplantidai@gmail.com.
PlantIDAI is not intended for users under the age of 13. We do not knowingly collect personal data from children.
If you are accessing PlantIDAI from outside the United States, you consent to processing and transfer of your information in and to the U.S.
We may update this policy from time to time. If we make material changes, we will notify users through the Application or via email. Your continued use of PlantIDAI indicates acceptance of the updated policy.
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Email: contactplantidai@gmail.com
Last updated: April 2025